This time, ajakteman.com will discuss a common issue experienced by iPhone users: the "Reset Face ID" option not being clickable . This situation is certainly confusing, especially for users who want to change or delete Face ID but are blocked by locked settings. So, what causes this, and how can you fix it? Read the full explanation below to avoid any mistakes.
Reasons Why the iPhone Face ID Reset Button Can't Be Clicked
Many iPhone users don't realize that Apple has added an additional security feature to protect their devices from theft. This feature is known as Stolen Device Protection . When this feature is enabled, several security settings, including Face ID, will be restricted to prevent unauthorized parties from resetting the device's security.
Why Is This Feature Important?
Apple designed this protection feature to provide a buffer if the device falls into the wrong hands. While the feature is active, you can't immediately reset Face ID or Touch ID. However, for those who are the original owner of the device, this can be a barrier when trying to reset Face ID.
How to Solve the Face ID Reset Problem That Can't Be Clicked
The primary step to address this issue is to disable the Stolen Device Protection feature . By disabling this feature, Face ID will reactivate after a certain amount of time. Here are the steps:
1. Go to iPhone Settings
- Open the Settings app on your iPhone.
- Scroll down until you find the Face ID & Passcode menu .
2. Disable Stolen Device Protection
- Go to Face ID & Passcode .
- Look for the Stolen Device Protection menu .
- Turn off the toggle on that menu.
3. Wait for 1 hour
- Once the feature is turned off, Apple gives you a waiting period of about 1 hour before you can delete, replace, or reset Face ID.
- Please wait patiently for the process to run according to Apple's security policies.
Tips for a Smooth Process
Here are some tips to ensure your Face ID settings can be reset without any issues:
Make sure your iPhone is using the latest version of iOS.
- Apple frequently updates its security systems, so make sure the iOS on your iPhone is the latest version.
- How to: Settings > General > Software Update .
Remember iPhone Passcode
- If you forget your passcode, the Face ID setup process will also be disrupted. Make sure you remember your primary passcode.
Alternative Steps If the Problem Persists
If after 1 hour the “Reset Face ID” option still cannot be clicked, try the following alternative steps:
Check Device Security
- Go back to the Face ID & Passcode menu . Make sure stolen device protection is completely disabled.
Perform a Force Restart
- Quickly press the volume up, volume down, and then hold the power button until the Apple logo appears.
Contact Apple Support
- If all else fails, there may be a system bug. You can contact Apple Support or visit an Apple Authorized Service Provider.
Benefits of Disabling Stolen Device Protection
Some people worry that disabling this feature will compromise the device's security. However, if you're the rightful owner of the iPhone, temporarily disabling this feature makes it easier to reset Face ID without compromising the device's core security.
FAQ About Face ID Not Clickable
1. Can Face ID Data Be Lost If It Is Reset?
No, resetting Face ID only erases stored facial data, it does not erase app data or files on the iPhone.
2. Is This Feature The Same As Find My iPhone?
No. Find My iPhone is responsible for tracking the device, while stolen device protection is responsible for locking changes to security settings such as Face ID.
3. Can I reset it directly without waiting for 1 hour?
No, it can't. The 1-hour wait time is a built-in Apple security system that can't be bypassed.
So, the conclusion
If you can't click the "Reset Face ID" option on your iPhone, it's usually because the Stolen Device Protection feature is active. The solution is to turn off the feature in Settings > Face ID & Passcode > Stolen Device Protection , then wait about an hour for the Face ID reset feature to work again. By following the steps above, you can easily reset Face ID without any further hassle.