Many smartphone users from brands such as Infinix, Itel, and Tecno complain about not being able to log in to the Bank App even though the internet connection is smooth and the login data is correct. This problem is usually caused by the Bank App security system which is very sensitive to applications or features that use accessibility , such as auto clicker , screen translation features , to game mode . If these features are active, Bank App will automatically block login to maintain transaction security.
This article will discuss in depth how to disable accessibility on Infinix, Itel, and Tecno phones so that you can use Bank App smoothly again. Please note, because these three brands use the Android operating system with the XOS (Infinix), HiOS (Tecno), and Itel OS interfaces, the location of the settings can be slightly different. But don't worry, all steps will be explained clearly and practically.
Why Does Accessibility Make Bank App Login Fail?
The accessibility feature is actually designed to help users with special needs in operating smartphones. However, this feature can also be used by third-party applications to read or control the screen display, so it is considered a potential risk by Bank App. Therefore, when Bank App detects an application or service with active accessibility permissions, the login will be automatically blocked.
How to Disable Bank App Accessibility on Infinix, Itel, and Tecno Phones
Here are some methods you can try:
1. Through the Notification that Appears from Bank App
Usually when logging in fails, Bank App will display a warning message and offer a quick button to settings:
Click the settings button that appears in the Bank App notification.
You will be directed to the Accessibility menu .
There, look for any apps that have active status (usually something like auto clicker , screen translation , or battery saver app).
Disable all those apps from accessibility permission.
This is the quickest and most practical way if notifications are available.
2. Via Manual Settings: Disable “Folax” or Similar Feature
On Infinix, Tecno, and Itel devices, there is a built-in feature called Folax , which is a virtual assistant that runs in the background and sometimes activates accessibility without you realizing it.
The steps:
Open Settings
Select Security and Privacy More
Find and disable the Folax feature or similar virtual assistant
This feature often causes Bank App to detect security breaches because it runs on top of the application.
3. Clear Bank App Application Data
After disabling all accessibility features, you also need to delete the Bank App application data so you can log in from the beginning:
Press and hold the Bank App application icon
Select Application Info
Go to the Storage section
Press Clear Data or Clear Storage
After that, open Bank App again and try logging in again.
This step helps clear the cache that may be storing old settings.
4. Delete Auto Clicker Applications and Similar Applications
If you have ever installed an application like:
Auto Clicker
Auto Tap
Screen Recorder with access control
Game cheat application
Then you should uninstall it immediately:
Go to Settings > Apps
Find related apps
Press Uninstall
Such applications often enable accessibility to control the screen, which will of course make Bank App detect it as a threat.
5. Disable Screen Translation Feature (Smart Translate)
On some Infinix, Itel, and Tecno phones, built-in translation features such as Smart Translate can display floating text on the screen, which can interfere with Bank App.
How to turn it off:
Go to Settings
Search for Screen Translation or Smart Translate
Disable the feature completely
Make sure no applications display overlays or floating text when opening Bank App.
6. Exit Game Mode or Disable Game Assistant
Some devices have a Game Mode or Game Assistant that optimizes performance while playing, but can also bring up additional buttons on the screen.
Go to Settings > Game Mode or Game Assistant
Make sure Bank App is not registered as an optimized application
Or exit game mode before opening Bank App
The overlay display when game mode is active can also cause Bank App to fail to login.
So :
These are the various ways you can do to disable the accessibility feature so that the Bank App application can be used normally on Infinix, Itel, and Tecno phones. These steps are important to maintain the security of your Bank App account while ensuring a safe and smooth transaction experience.
If you experience similar issues in the future, simply follow this guide and make sure no other applications are interfering with the Bank App security system. For other technology guides, you can also visit the ajakteman.com site which provides many useful articles in easy-to-understand language.
Hopefully this article helps and don't forget to share it with other users who are experiencing similar problems.